Bria Softphone User Guide Videos

A Bria Softphone from Counterpath offers the flexibility of managing incoming and outgoing voice or video phone calls from your desktop. This softphone with click to call capability compliments or can completely replace your business phone hardware. It integrates with any business VoIP service.

Why We Love The Bria Softphone Solution

We have continuously recommended and supported Bria solutions because they integrate so easily with the hosted business VoIP and SIP phone services we offer. Because we use a privately managed voice network, our VoIP lines never travel over the public Internet. This ensures better call quality. Combined with Bria, this is a very cost efficient business phone service for our clients.

With Bria, users receive voice and video calling, presence, contact management and voicemail support, plus they can save money. No heavy investments in phone handsets or hardware. Get started with our Bria configuration guide.

Updates: Bria 5 for Mac and Windows is now available with MS Office integrations, 1080p video and an improved user experience. Buy the latest Bria solution from CounterPath here for $49.99 USD per license, before prices increase to $59.95 USD on August 1st, 2019.

bria softphone call

Bria Video Call (Bria 3 Softphone shown)

Bria Features Available

In addition to click to call / answer capabilities, Bria soft phones include instant messaging (IM), HD voice calls and you can see when all of your contacts are on or offline. The softphone integrates seamlessly with any business VoIP service. The latest version, Bria 4.1, also has add-ons for syncing with your Outlook email, as well as a screen sharing feature. Check out a complete list of Bria Softphone features.

Bria Video Guides

Our Lead Voice Technician, Matt Smith, has put together these user guide and setup videos on the Bria 4 Softphone. Two videos to watch; (1)  an overview of the Bria 4.1 user interface and (2) how to transfer a call / conference using the softphone. Enjoy!

Bria 4 Softphone User Interface Overview Video

How To Transfer & Conference Calls Using Bria 4 Softphones

What Is A Bria Softphone?

The Bria softphone is based on a SIP application built using open standards, which assists you manage your voice and video communications from your desktop.

A Bria softphone can completely replace or complement your desk phone, using our cloud based pbx service. Make voice or video calls, instant message and see when your contacts are available. You can also transfer files using this app.

The latest version of Bria has been enhanced with features for business and enterprise users. It can be deployed manually or by using a server.

Contact Us on voice service with a flexible Bria softphone solution. Save 20% on 10+ voice lines. Save 40% on 20+ lines.

Bria Softphone Features

  • Available for Windows, Mac, Linux and with the Bria iPhone app.
  • Enhanced media engine providing significant voice quality improvements.
  • VP8 video and SILK HD voice codecs.
  • API enhancements to expand call handling features, support of authentication of the connecting client and remote login and logoff.
  • New webkit library that provides better content rendering and improved stability within the web tabs in Bria.
  • Bria Add-In for Outlook that enables calls directly from Microsoft Outlook emails and contacts (Windows only).

Dedicated Business Services

Fiber Internet Service

  • ○ Managed fiber connectivity
  • ○ Unlimited bandwidth
  • ○ Fiber to 10 Gbps symmetric
  • ○ Free install & setup

EoC Service

  • ○ Faster install time
  • ○ Upgrade that legacy T1 line
  • ○ EoC speeds to 30 x 30 Mbps
  • ○ Free hardware & monitoring

Dedicated Ethernet

  • ○ Point to point connectivity
  • ○ Scale your network, faster
  • ○ Direct cloud connections
  • ○ Local SF network support


  • ○ Free calls & texts
  • ○ Free phones & apps
  • ○ Add tools, apps & CRMs
  • ○ Flat service fee - ALL features