Modern UCaaS & Voice Service
Key Fastmetrics metricVOICE Features
- Call, Video Conference & Text Free
- Apps, Desk or Web Phones
- Remote Work Solution
- Integrate CRMs & Apps
- Managed Voice Service
Upgrade business phone service to metricVOICE hosted voice and UCaaS. Unify calls, texting, video conferencing and more for a flat service fee. Live Bay Area support. Remote work with seamless presence across devices. Advanced telephony features such as CRM connections or Microsoft Teams integrations.
Case Study:
3 Plans For Business Needs:
Designed for businesses and remote work, connect how you work, where you work. 3 tiers to choose from. Get essential calling and UCaaS, a complete business phone system or advanced integrations, analytics, voice recognition and more. Compare plans below.
ESSENTIALS
$15/month
Business VoIP & UCaaS
GROWTH
$25/month
ESSENTIALS + SMS / MMS, online faxing, call recording & reporting
ENTERPRISE
$39/month
GROWTH + advanced features, integrations & analytics. Priority support
- metricVOICE FEATURES
- Unlimited Inbound Minutes
- Unlimited US & Canada Outbound
- Unlimited Video Conferencing
- Direct Inward Dial (DID)
- Caller ID
- Mobile Apps
- Free Yealink / Poly Phones
- Web Phones
- Auto Attendant Setup
- Voicemail / Greetings
- ESSENTIALS
- 1 Per Extension
- Yealink T43U**
- GROWTH
- 1 Per Extension
- Yealink T54W or Poly VVX 350**
- ENTERPRISE
- 1 Per Extension
- Yealink T57W or Poly VVX 450**
- Voicemail Transcription
- User Chat
- Bay Area Email & Phone Support
- Online User Portal
- Call Park / Forward / Sim. Ring
- Call Transfer Features
- Free Number Port
- Answering Rules
- Custom Hold Music
- Hunt / Group Features
- Call History
- 3 Way Conferencing
- Call Recordings
- Conference Bridge
- FaxBack Support*
- SMS, MMS
- Screen Pops (Chrome)
- Click To Dial
- Call Reporting
- Salesforce Integrations
- CRM Integrations (70 CRMs)
- Microsoft Teams Integrations
- CNAM Integrations & Support
- 1-800 Number Included
- Call Transcriptions
- Sentiment Analytics
- AA Voice Recognition
- Text 2 Speech
- Priority Phone & Email Support
*Online faxing incurs an extra cost.
**Free poly or Yealink phones require a min. 24 month term.
ESSENTIALS
$15/month
Business VoIP & UCaaS
- Unlimited Inbound Minutes
- Unlimited US & Canada Outbound
- Unlimited Video Conferencing
- Direct Inward Dial (DID): 1 Per Extension
- Caller ID
- Mobile Apps
- Free Yealink / Poly Phones: Yealink T43U**
- Web Phones
- Auto Attendant Setup
- Voicemail / Greetings
- User Chat
- Bay Area Email & Phone Support
- Online User Portal
- Call Park / Forward / Sim. Ring
- Call Transfer Features
- Free Number Port
- Answering Rules
- Custom Hold Music
- Hunt / Group Features
- Call History
- 3 Way Conferencing
GROWTH
$25/month
ESSENTIALS + SMS/MMS, online fax, call recording & reporting
- Unlimited Inbound Minutes
- Unlimited US & Canada Outbound
- Unlimited Video Conferencing
- Direct Inward Dial (DID): 1 Per Extension
- Caller ID
- Mobile Apps
- Free Yealink / Poly Phones: Yealink T54W or Poly VVX 350**
- Web Phones
- Auto Attendant Setup
- Voicemail / Greetings
- Voicemail Transcription
- User Chat
- Bay Area Email & Phone Support
- Online User Portal
- Call Park / Forward / Sim. Ring
- Call Transfer Features
- Free Number Port
- Answering Rules
- Custom Hold Music
- Hunt / Group Features
- Call History
- 3 Way Conferencing
- Call Recordings
- Conference Bridge
- FaxBack Support*
- SMS, MMS
- Screen Pops (Chrome)
- Click To Dial
- Call Reporting
ENTERPRISE
$39/month
GROWTH + advanced features, integrations & analytics. Priority support
- Unlimited Inbound Minutes
- Unlimited US & Canada Outbound
- Unlimited Video Conferencing
- Direct Inward Dial (DID): 1 Per Extension
- Caller ID
- Mobile Apps
- Free Yealink / Poly Phones: Yealink T57W or Poly VVX 450**
- Web Phones
- Auto Attendant Setup
- Voicemail / Greetings
- Voicemail Transcription
- User Chat
- Bay Area Email & Phone Support
- Online User Portal
- Call Park / Forward / Sim. Ring
- Call Transfer Features
- Free Number Port
- Answering Rules
- Custom Hold Music
- Hunt / Group Features
- Call History
- 3 Way Conferencing
- Call Recordings
- Conference Bridge
- FaxBack Support*
- SMS, MMS
- Screen Pops (Chrome)
- Click To Dial
- Call Reporting
- Salesforce Integrations
- CRM Integrations (70 CRMs)
- Microsoft Teams Integrations
- CNAM Integrations & Support
- 1-800 Number Included
- Call Transcriptions
- Sentiment Analytics
- AA Voice Recognition
- Text 2 Speech
- Priority Phone & Email Support
*Online faxing incurs an extra cost.
**Free poly or Yealink phones require a min. 24 month term.
metricVOICE Cloud Phone System Reviews
5 out of 5 based on 21 ratings. 21 user reviews.
metricVOICE Trusted By;
...and many more
metricVOICE Business Benefits
- Reduce hardware costs. Free Yealink or poly desk phones. Or call, text and conference free via softphones or from a browser.
- Pay per user. Flat service fee based on the features you need. Just pick a plan from ESSENTIALS, GROWTH or ENTERPRISE based on your needs.
- Unify services. UCaaS combines voice, texting, email, apps and tools. We also know how much bandwidth you need for reliable IP based voice.
- Unlimited Bay Area support. Email or call our live support team in the Bay Area. Don't wait on hold to speak to someone offshore.
- Reduce IT workload. Our fully managed service means your IT team can focus on other projects and supporting staff.
- Easy user setup. Admin portal allows user setup in minutes.
- Scale quickly. Adding new metricVOICE users is an email or call away. It's that easy.
- Managed security updates. We take care of all updates, security and platform upgrades, so you don't have to.
- Less energy costs. Our cloud hosted voice platform doesn't use the energy of an on-premise PBX.
- Redundancy. Add redundancy by moving voice & UCaaS to a cloud based platform.
metricVOICE Business Phone System FAQs
metricVOICE service is charged on a per user basis. Service pricing starts from $15 per month for our ESSENTIALS plan. Extra fees may be charged for international long distance calls outside of the USA and Canada. These calls use our wholesale pricing, with costs depending on the destination country. Extra fees may apply to calls to long distance cell phones.
metricVOICE is a cloud hosted phone system. This allows secure access by users and admins via a browser, anywhere. Simply use the unique login info supplied by Fastmetrics to login here; https://nms.vofm.us/portal/
Via the above login, admins and users can add contacts, setup answering rules, check voicemail messages, send texts, chat and more. Check the video playlist above in the 'metricVOICE User & Admin Overview Videos' section to see overviews of the features available for phone system admins.
The user interface looks like this;
The admin interface (named Office Manager) provides additional options. These include new user setup, conferences, auto attendants, voice-to-email, on-hold music, registering devices and more.
Fastmetrics provides business phone numbers. We have provided this service for +20 years. We also port existing numbers to our managed voice network for free. New customers needing business phone numbers - contact our sales team. Existing customers can add DIDs or phone numbers by contacting our support team.
Fastmetrics provides 1-800 numbers. A 1-800 number is included with our ENTERPRISE plan. For customers on the ESSENTIALS and GROWTH plans, 1-800 numbers incur a small fee. Contact sales@fastmetrics.com for more info.
Fastmetrics apps for iOS and Android extend metricVOICE functionality beyond the office or desk. Experience seamless unified communications across devices. Fastmetrics metricVOICE service also supports the free SNAPmobile app for iOS and Android.
Maintain office presence everywhere. Make / take calls from your office number, text, manage contacts and more, with this unified communications service feature included for free with Fastmetrics service.
Fastmetrics apps can seamlessly send a call from one device to another, without interruption. Additionally, our apps provide the ability to manage business contacts, voicemail and call history. Other handy functions include answering rules, greetings and presence.
Download free Fastmetrics apps for iOS or Android devices, for seamless voice and UCaaS wherever you are. See how our apps and metricVOICE transformed this San Francisco cultural icon in this case study.
Fastmetrics apps support current Fastmetrics metricVOICE users. You need service from Fastmetrics for our apps to work. Contact: support@fastmetrics.com with app related questions or to report bugs.
About Fastmetrics apps
Price |
Updated |
Version |
Size |
Language |
Developer |
Compatibility |
Rated |
|
---|---|---|---|---|---|---|---|---|
iOS | FREE | March 8, 2018 | 1.2.1 | 44.4 MB | English | Fastmetrics | Requires iOS 7.0 or later. | 5/5 (4 ratings) |
Android | FREE | January 2, 2019 | 1.2.7 | 13 MB | English | Fastmetrics | Requires Android 4. and up. | 5/5 (2 ratings) |
iPhone App Screenshots
Android App Screenshots
See all the features available to users and admins of metricVOICE. All accessible via sign-on from anywhere with Internet connectivity. Admins can add new users, devices, texting, call routing and auto attendants online. See videos and user guides here. Questions about a metricVOICE feature or need help? We support service every step of the way. Get in touch with our local support team.