Case Study: San Francisco’s Contemporary Jewish Museum
Fastmetrics case studies highlight real outcomes from the use of our managed services. In each case study we illustrate a customer problem, the solution and results.
Problem: Outdated Phone System Not Meeting Needs
San Francisco’s Contemporary Jewish Museum (CJM) is a beautiful SOMA based venue showcasing the diversity of the Jewish experience through art, music, film, literature and discussion. With an ever-changing curation of art and exhibitions, the museum needs quick, clear, and reliable communication to reach cultural partners around the world. When it was time to upgrade their phone system, The CJM trusted Fastmetrics to find solutions that fit with the project’s budget and schedule requirements.
“Fastmetrics is providing voice service for 83 phones, and Internet service at 100 Mbps. They’ve been incredible with the transition – friendly and knowledgeable. They offered pricing that beat everyone. They were extremely flexible with the setup when we needed to make changes. They also helped greatly with the port and stayed on top of things to meet our deadlines”
Ian Winsemius, IT Manager
“I’ve enjoyed working with Fastmetrics customer support team and the techs that have assisted when needed. Your team is first class”
Mark Hurtado, Director of Facilities and Security
Solution: metricVOICE UCaaS, New Phones & Fiber
Our team studied the client’s current needs and existing phone system. We recommended switching to metricVOICE because of its user-friendly interface that works across multiple devices. metricVOICE enabled the CJM to communicate seamlessly with team members, partners and guests anywhere. We offered a competitive flat fee for a comprehensive phone system and Internet service, working closely with the client throughout the process.
Results: New Phones & Reliable Bandwidth To Support Call Quality
The CJM was outfitted with 83 new phones on the metricVOICE system. This enabled the client to communicate via desk phones, browsers and mobile devices. To further support the client’s bandwidth and voice service needs, we provided managed fiber Internet service at 100 Mbps symmetric. The entire project was completed affordably and on time. Fastmetrics is proud to serve such a culturally vital client. We look forward to continuing to support the CJM.
Services Supported For The Contemporary Jewish Museum:
metricFIBER: Managed Fiber Internet Service
metricVOICE: Adaptive Business Voice & UCaaS Solution
All features included with metricVOICE for a flat monthly service fee, can be seen here.
About Fastmetrics, Inc. Building & Business ISP
Since 2002, Fastmetrics is the Bay Area’s only dedicated business ISP. We provide telecommunication services in California and the San Francisco Bay Area. Reliable service – backed by better live and local support. From install to 24-7 proactive monitoring, get treated like a VIP customer. Not a number by a faceless call center. We specialize in managed business internet and phones, dedicated high speed business fiber internet, business WiFi, SIP voice solutions / UCaaS and managed network services. We are a Microsoft and Cisco Meraki Partner. Our team are Certified Cisco Specialists, Ubiquiti Enterprise Wireless Accredited and Polycom Authorized Solution Advisors. We take care of your business network, so you can focus on growth.