Free Polycom Phones &
Cloud Hosted Voice
Polycom (now poly) is a world leader in phone and voice hardware. Polycom phones and conference pods are robust and deliver high quality voice communications.
Offer: Free Poly VVX 350 or 450 phones, for new Fastmetrics business voice customers on our Growth or Enterprise plans.
Case Studies:
New voice customers:
Free Poly VVX Phones
Free poly VVX 350 or VVX 450 phones with our Growth and Enterprise plans. Away from your desk? Use apps, softphones or a browser for calls conferences and texts.
- Poly Setup & Training
- Ongoing Upgrades & Support
- Free Calls & Texts
- Microsoft Teams Integrations
- Hosted Voice From $15
- Remove current video
Polycom Authorized Solution Advisor
Fastmetrics is a Polycom Authorized Solution Advisor. We support the full range of poly VVX phones and also legacy phones such as the Polycom SoundPoint series. Our hosted voice service works with your existing phones, or upgrade to new handsets. We offer free in office setup and Polycom training in the Bay Area. We provide assisted setup of Polycom hardware across the USA. Combined with our managed business voice service, get live USA support and ongoing assisted updates for all your business voice needs.
Poly Phones & Polycom Voice Support
For details on the poly VVX or Polycom IP phones we support, click on the relevant link to the phone data sheet.
Poly VVX 450 Business Phone
A high quality, 12 line color phone system. High quality voice with Poly Acoustic Fence. Keep phones cleaner with integrated Microban® antimicrobial protection.
- In stock / Price: $165 USD
- Condition: NEW in box.
- Shipping: USA wide. (Contact us for cost).
Key Poly VVX 450 Phone Features:
- HD Voice and Poly Acoustic Clarity
- 4.3 inch color LCD display
- 12 lines supporting up to 34 line keys
- Full duplex speakerphone
- Easy install
- VVX 450 Data Sheet
Poly VVX 350 Business Phone
A high quality, 6 line color phone system for handling high call volumes. High quality HD voice with Poly Acoustic Fence. Keep phones cleaner with integrated Microban® antimicrobial protection.
- In stock / Price: $137 USD
- Condition: NEW in box.
- Shipping: USA wide. (Contact us for cost).
Key Poly VVX 350 Phone Features:
- HD Voice and Poly Acoustic Clarity
- 3.5 inch color LCD display
- 6 lines supporting up to 34 line keys
- Full duplex speakerphone
- Easy install
- VVX 350 Data Sheet
Poly VVX EM50 Phone Expansion Module
Increase productivity by expanding your VVX 450 phone into an attendant console. Advanced call handling and a visual UX for simple call management.
- In stock / Price: $167 USD
- Condition: NEW in box.
- Shipping: USA wide. (Contact us for cost).
Key Poly VVX EM50 Features:
- Easy setup - plug & play
- High-res 5 inch LCD display
- 30 multifunctional line keys
- Dual-color LEDs for line status
- VVX EM50 Data Sheet
Polycom VVX 301 Phone
An entry-level phone for handling low to moderate call volumes. Ideal for common areas, dorms, wall mounted, in cubicles or on desks.
- In stock / Price: $100 USD
- Condition: NEW in box.
- Shipping: USA wide. (Contact us for cost).
Key Polycom VVX 301 Features:
- HD voice
- 6 lines or speed dials
- 208 x 104 pixel resolution
- 2 x Ethernet 10/100 & 2 x GigE 10/100/1000
- Supports up to 3 Polycom VVX expansion modules
- VVX 301 Data Sheet
Polycom VVX 311 Phone
Reliable yet affordable, the Polycom VVX 311 is packed with great features. A powerful 6 line phone system is hassle-free to deploy and maintain.
- In stock / Price: $120 USD
- Condition: NEW in box.
- Shipping: USA wide. (Contact us for cost).
Key Polycom VVX 311 Features:
- HD voice & acoustic clarity tech
- 6 lines with programmable keys
- 3.2" backlit graphical LCD (208 x 104) resolution
- 2 x Ethernet 10/100 & 2 x GigE 10/100/1000
- Supports up to 3 Polycom VVX expansion modules
- VVX 311 Data Sheet
Polycom VVX 411 Business Media Phone
A color mid-range business media phone, the Polycom VVX 411 delivers reliable support for up to 12 VoIP lines with smart visual features. An ideal fit for office workers, call attendants and teams.
- In stock / Price: $140 USD
- Condition: NEW in box.
- Shipping: USA wide. (Contact us for cost).
Key Polycom VVX 411 Features:
- HD voice & acoustic clarity tech
- 12 lines or speed dials
- 3.5" (320 x 240) color TFT
- 2 x Ethernet 10/100 & 2 x GigE 10/100/1000
- Supports up to 3 Polycom VVX expansion modules
- RJ9 headset and USB headset support
- VVX 411 Data Sheet
Polycom VVX 501 Performance Business Phone
A high performance business phone, with superior calling features. The Polycom VVX 501 has a color touch screen, full browser and delivers unified communication (UC) features such as video conferencing, playback and business app integration.
- In stock / Price: $165 USD
- Condition: NEW in box.
- Shipping: USA wide. (Contact us for cost).
Key Polycom VVX 501 Features:
- HD voice & acoustic clarity tech
- 12 line appearances / speed dials
- 3.5" color touch screen & full browser
- 2 x Ethernet 10/100 & 2 x GigE 10/100/1000
- Add up to 3 Polycom VVX expansion modules
- RJ9 headset and USB headset support
- 2 x USB ports + video playback & conferencing (via USB camera)
- VVX 501 Data Sheet
Polycom VVX 601 Executive Phone
Polycom's "ultimate desk phone" the VVX 601, has a premium touch screen. It is video conference and app integration capable. Also and Bluetooth compatible, it is the ideal phone for high volume, multi-call environments.
- In stock / Price: $200 USD
- Condition: NEW in box.
- Shipping: USA wide. (Contact us for cost).
Key Polycom VVX 601 Features:
- HD voice & acoustic clarity tech
- 16 line keys support calls and autodial
- 4.3" color touch screen & gesture capable
- Gigabit Ethernet bridge
- Bluetooth & port headset pairing
- On-screen virtual keyboard
- VVX 601 Data Sheet
Polycom SoundStation IP 6000 Conference Phone
SIP conference phone for small to medium sized meeting rooms. The SoundStation 6000 delivers HD voice conferencing. Simple to use and integrates easily with various SIP platforms.
- In stock / Price: $245 USD
- Condition: NEW in box.
- Shipping: USA wide. (Contact us for cost).
Key Polycom SoundStation IP 6000 Features:
- HD voice across 220hz to 14kHz
- 12 keys on a backlit LED display
- 360 degree coverage & 3 built-in microphones
- IEEE 802.3af Power over Ethernet built in
- Ethernet 10/100
- 2.5mm connection port & mic ports
- SoundStation IP 6000 Data Sheet
Polycom VVX Color Expansion Module
Color expansion module which turns your Polycom VVX phone into a high performance call attendant console. Advanced call handling on a vibrant color display.
- In stock / Price: $160 USD
- Condition: NEW in box.
- Shipping: USA wide. (Contact us for cost).
Key Polycom VVX Color Expansion Module Features:
- Plug & play device
- 4.3" LCD (480 x 272 pixel) resolution
- 28 bi-color programmable line keys
- Dual-color LEDs for line status
- No installation or setup required (uses host VVX)
- Compatible with VVX 300/400/500/600 series
- VVX Color Expansion Module Data Sheet
Polycom VVX Expansion Module
This expansion module turns your VVX phone into a call attendant console, capable of managing multiple contacts. Expand with a further 2 x modules.
- In stock / Price: $90 USD
- Condition: NEW in box.
- Shipping: USA wide. (Contact us for cost).
Key Polycom VVX Expansion Module Features:
- Plug & play add-on
- 40 programmable LED keys
- Daisy-chain to 120 contacts
- 2 x AUX connectivity ports
- Expand with 2 extra modules (3 total)
- Legacy PoE support: VVX 301/401/501/601
- VVX Expansion Module Data Sheet
As well as poly phones, we also support Grandstream cordless phones.
A popular model with customers is the Grandstream WP825 Wi-Fi phone.
Grandstream WP825 Wi-Fi Phone
A robust cordless phone, which works over WiFi. Waterproof and durable. Suitable for a range of environments. Includes roaming support and Bluetooth.
- In stock / Price: $167 USD
- Condition: NEW in box.
- Shipping: USA wide. (Contact us for cost).
Key Grandstream WP825 Features:
- Dual-band WiFi compatible
- 2 SIP accounts / lines
- 8 hour talk time, 200 hours standby
- HD voice & Noise Shield Technology
- Integrated Bluetooth for headsets
- Grandstream WP825 Data Sheet
Polycom Phone & Support FAQs
Poly, (formerly Polycom) is a part of Plantronics. It is a multinational telecommunications corporation, founded in the USA. Poly develops video, voice, collaboration and communications tech. It has offices located globally, a full list of which can be seen here.
| DATE/YEAR | POLYCOM EVENT |
|---|---|
| 1990 | Polycom is co-founded by Brian Hinman and Jeffrey Rodman in San Francisco. As a startup, Polycom soon moves to San Jose, California. Brian serves as Polycom's CEO from 1990 - 1998 |
| 1992 | Polycom releases its first product, the SoundStation, a triangular shaped speakerphone. Following this, the SoundStation Premier is developed. |
| 1994 | The Polycom ShowStation is released, a product which allows document conferencing projection. |
| 1997 | Shipping of the Polycom ShowStation begins, in addition to a growing line of audio products. Total revenue tops $47M. |
| April 1996 | Polycom goes public on NASDAQ. |
| 1998 | After acquiring ViaVideo in 1998, Polycom releases its first video conferencing product, ViewStation. |
| July 2016 | Polycom is aquired by New York City based private equity firm Siris Capital Group, for US $1.7B. |
| 2017 | Polycom states; "More than 400,000 companies and institutions worldwide defy distance with video, voice and content solutions from Polycom". |
| March 28, 2018 | Polycom is acquired by Plantronics for approximately US $2B. Plantronics is an American electronics company, founded in 1961. The company has deep roots in American aviation, telecommunications and the NASA space program. Plantronics (now poly) is a major producer of audio communication equipment for businesses and consumers. |
| 2019 | Polycom and Plantronics rebranded to the name of poly. Poly HQ is located in Santa Cruz, California. The current CEO of poly is Dave Shull. |
| March 28, 2022 | It is announced that HP Inc. is acquiring poly, in a deal totaling US $1.7B. |
Most Polycom hardware is manufactured in China. The Polycom SoundStation IP 6000 conference phone was made in Thailand. Polycom hardware typically includes a 1 year manufacturer warranty.
Fastmetrics supports a wide range of Polycom phones. From legacy options such as the SoundPoint 335, 430 and 650 IP phones, through to latest VVX 300, 400 and 600 series. We also support the SoundStation IP 6000, VVX phone expansion modules and have a list of recommended headset options for use with Polycoms.
Fastmetrics is a certified Polycom Authorized Solutions Advisor, which means our team has passed accredited Polycom training. We are highly experienced in the set up, use and support of Polycom (poly) products.
We provide in person setup and training for users of Polycom hardware and our metricVOICE phone service in the Bay Area. We also have business voice customers across California in Arizona, Chicago and New York, where we provide assisted setup and live support.
Fastmetrics provides free in person or assisted set up of Polycom phones / conference phones for metricVOICE customers. In the Bay Area if you would prefer remote setup, we can do this via video conference. Outside of the Bay Area, we provide assisted remote setup.
For an example of the Polycom phone setup process, see this phone guide.
To make a call using your Polycom VVX phone, dial the number using the key pad or pressing a saved number. After dialling, the call will connect, or press Send. Then use the phone speaker or the handset. If using a headset, press the Headset button.
If you dial incorrectly, press the Delete key to delete the last digit, rather than having to redial the full number again. For an in-depth process of call features, see this phone guide.
Polycoms provide options for answering calls. On the Polycom VVX series, a call can be answered by; pressing the Answer soft key, the Speaker key, simply lifting the receiver or via headset (if using one).