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Fastmetrics Knowledge Base

iPhone Airsync (exchange) Email Set Up

Learn how to get email on your iPhone

This Fastmetrics guide helps you set up email on your iPhone, fast. Follow these 7 simple steps to start getting email on your iPhone. Screen shots included so you can’t go wrong.

Step 1: from the Home screen touch Settings.

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Step 2: touch Mail, Contacts, Calendars.

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Step 3: touch Add Account.

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Step 4: touch Microsoft Exchange.

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Step 5: enter your account information.

  • Email: yourname@yourdom.com
  • Password: your password
  • Description: your description

Replace “yourname” with your actual user name, and replace “yourdom.com” with your actual domain name. The Description can be anything you want it to be. This is the text that identifies your fastmetrics™ synchronized account on your iPhone. Unsure about this information? Your system administrator can help you out. Then touch Next.

A screen will appear saying Cannot verify server identity… would you like to continue anyway?. Press Continue. In the new field Server enter mail.fastmetrics.com. Then touch Next.

enter required information

Step 6: verify the account.

  • Servername: mail.fastmetrics.com
  • Domain: Leave blank
  • Username: Your full email address

You might see an error message stating that the Exchange account was unable to be verified, click OK.

You will then see a message that says This account may not be able to send or receive emails. Are you sure you want to continue? Select Save.

Verify the account

Step 7: select the data you want to synchronize. We recommend you to turn synchronization ON for Mail, Contacts and Calendars. Then click on Save. Note that when you choose to sync Calendars and Contacts, local Calendars and Contacts will be overwritten, you can also end up with duplicate contacts. You will receive a warning.

Note: wait about 10 minutes and email will begin to populate. If after 10 minutes your emails have not yet populated in your newly configured account, please power cycle the device.

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