Fastmetrics Knowledge Base

Category: Business Voice & UCaaS

metricVOICE Overview

  • Polycom 430 General Key Use

    Learn how to enter data and navigate through your phone’s menus.

    Use Polycom 430 Up button and Polycom 430 Down button to scroll through lists. In some lists the Polycom 430 Asterisk button and Polycom 430 Pound button keys can be used as Page Up and Page Down.

    When menus have submenus, use Polycom 430 Left arrow and Polycom 430 Right arrow to move one level down or one level back up. Use Menu button to exit from any menu.

    To enter text using the dial pad, press the number keys one or more times. For example, for ‘A’ press ‘2’ and for ‘C’ press ‘222’. When in text entry mode the display title will show whether keys will generate numbers (1), upper-case (A) or lower-case (a) characters and the 1/A/a soft key can change this.

  • Polycom 430 Key Descriptions

    Feature Key Description
    Hands Free button Allows for hands-free communication during calls.
    Mute button Mutes audio transmission locally during calls.
    Headset button Allows you to place and receive calls through an optionally connected
    headset.
    Line Key button Line or Speed Dial keys with LED indicators.
    Redial button Dials last connected party from the phone.
    Hold button Places current active call in Hold state.
    Messages button Access Message Center and Instant Messages.
    Menu button Access local and server features.
    Select button Select control for options and text within local menus.
    Scroll buttons Scrolling of lists and control of text/number entry on display.
    Soft Keys Soft keys to select from various context-sensitive options.
    Volume button Volume keys to adjust audio and ringer volume.

  • Polycom 430 Features

    Polycom SoundPoint 430 - Features 1

    Polycom SoundPoint 430 - Features 2

  • Polycom 430 Attaching the Base

    The base unit can be attached to the SoundPoint IP 430 in one of two ways:

    • Deskmount Method.
    • Wallmount Method.

    Deskmount Method

    Step 1: place all cords in the recessed area above the modular jacks as shown.

    Polycom SoundPoint 430 Attach Base 1

    Step 2: align the two protrusions on the bracket with their corresponding holes in the phone and snap them together to lock the base to the phone.

    Polycom SoundPoint 430 Attach Base 2

    Wallmount Method

    Step 1: place all cords in the recessed area above the modular jacks as shown in previous example. On the back of the phone, remove the key located behind the hookswitch.

    Polycom SoundPoint 430 Attach Base 3

    Step 2: reposition it so that the end tab (at 45º angle) is facing up. This will ensure that the handset remains in place within the cradle in this position.

    Polycom SoundPoint 430 Attach Base 4

    Step 3: with mounting tab of the base unit facing up, fasten the base unit to wall using wall anchors (not included).

    Polycom SoundPoint 430 Attach Base 5

    Step 4: snap the SoundPoint® IP 430 into place.

    Polycom SoundPoint 430 Attach Base 6

  • Polycom 430 Connect Handset and Headset

    Connect the short, straight end of the phone cord to the handset and the corresponding longer straight end of the cord to the handset jack on the back of the phone. Connect the headset (optional accessory) to the headset jack on the back of the phone.

    Polycom SoundPoint 430 Connect Handset & Headset

  • Polycom 430 Connecting Network & Power

    AC Power Option.

    Connect the supplied Network cable between the LAN jack on the phone and the LAN port on the wall or hub/switch device port.

    Connect the DC plug on the power adapter to the DC 24V jack marked on the phone. Connect the country-specific AC cord to the power adapter.

    Polycom SoundPoint 430 Connect Network & Power Source

    In-Line Power Option.

    If the phone is connected to a compatible Ethernet switch that can provide in-line power, the phone will use that power option. Simply plug the supplied Network cable between the LAN jack on the phone and an available Power and Data port on the In-Line Power switch.

    Polycom SoundPoint 430 Connect Network & Power Source 2

    Need reliable internet service to support your IP phones?

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  • Polycom 430 – Parts List

    The following items are included in your SoundPoint® IP 430 SIP package. Check this list before installation to ensure that you have received each item. If you are missing any items, please contact your system administrator.

    Polycom SoundPoint® IP 430 SIP

    Polycom SoundPoint 430 Parts List 1

    Handset & Handset Cord

    Polycom SoundPoint 430 Parts List 2

    Network Cable

    Polycom SoundPoint 430 Parts List 3

    Power Adapter (Not shown: Country-specific AC cord provided)

    Polycom SoundPoint 430 Parts List 4

    Phone Base

    Polycom SoundPoint 430 Parts List 5

    Quick Start Guide

    Polycom SoundPoint 430 Parts List 6

  • Polycom 650 Multilingual Support

    Many languages are supported by the Polycom SoundPoint IP 650 SIP phone.

    To change the language on your Polycom 650:

    • Press Menu button.
    • Select Settings, Basic, Preferences, Language.
    • Scroll through the list of available languages and press the Select soft key when the desired language is highlighted. Text that appears on the graphic display will change to the language of your choice.
    • Press Menu button or the Exit soft key repeatedly to return to the idle display.

    Polycom SoundPoint 650 Multilingual Support

  • Polycom 650 Distinctive Ring

    You can customize your Polycom SoundPoint 650 phone, so that you can distinguish different parties, via a distinctive ring type.

    To set a distinctive ring type for a particular contact:

    • Press Directories.
    • Select Contact Directory.
    • Use Up Arrow and Down Arrow keys to scroll through the list to find the contact you wish to specify a special ring type for. You can also use the * key to Page Up and the # key to Page Down.
    • Press the Edit soft key and scroll down to the Ring Type.
    • Enter the number corresponding to one of the ring types available.
      Optional – To remove an existing value, press Down Arrow followed by Delete key key.
    • Press Directories or the Exit soft key repeatedly to return to the idle display.

    Note – This feature is local to the phone, and may be over-ridden by your organization’s settings. For more information, contact your system administrator.

    Polycom SoundPoint 650 Distinctive Ring

  • Polycom 650 Ring Type

    You can select from various different ring types to distinguish between lines. Or, to have a different ring from your colleagues / neighbor’s on your Polycom SoundPoint 650 phone.

    You can set distinctive incoming ringing tones for contacts in your local directory.

    To change the incoming ring to a desired sound:

    • Press Menu button.
    • Select Settings followed by Basic, Ring Type.
      Optional – If multiple lines are configured on your phone, first select the line to change from the list using the arrow keys.
    • Using the arrow keys, highlight the desired ring type.
    • Press the Play soft key to hear the selected ring type.
    • Press the Select soft key to change to the selected ring type.
    • Press Menu button or the Exit soft key repeatedly to return to the idle display.

    Polycom SoundPoint 650 Ring Type