metricVOICE – Checking Call History

How To Check Your Call History

This guide shows users how to check call history via the metricVOICE managed voice service. It uses the online portal. For more info on features and access to the online portal, check the metricVOICE basic user guide.

More Quick Reference User Guides:

Check quick guides on popular metricVOICE features.

Click on the Call History menu.

Web Interface Call History 1

You will be able to see missed, incoming and outgoing calls.

Web Interface Call History 2

These are the symbols for missed, incoming and outgoing calls.

Web Interface Call History 3

You can Click to Call from the Call History menu.

Web Interface Call History 4

You can more forward or back in your log by using the page numbers.

Web Interface Call History 5

You can also Filter your call log with the filter button.

Web Interface Call History 6

You can filter your call history by date range, the phone number, and the type of call (incoming, outgoing, missed).

Web Interface Call History 7