When you have a voice message that you need to send to someone else in your office you can forward that voicemail to that user.

Note: this is much faster if you do it over the metricPHONE web interface.

  • Pick up your handset and press Messages
  • When prompted enter your PIN followed by #
  • Press 1 to listen to new messages or 2 if is a saved message.
  • Press 3 “To Forward” when the message you want to forward plays ( you do not have to wait for the message to stop playing)
  • Press 1 to send to an individual.
  • Record a greeting followed by the # key so the person receiving the message knows it is a forwarded message (this step cannot be skipped)
  • The greeting you just record will play followed by the message.
  • Press 2 to confirm ( you dot have to wait for the greeting to stop playing)
  • Enter the extension number you wish to forward the message to.
  • You will now hear the extension number or the recorded name
  • Press 2 to send.