Author: Cody Miller

  • Polycom 430 Distinctive Ringing

    You can set distinctive incoming ringing tones for contacts in your local directory. This allows identification of a contact by a specific ring tone.

    To set a distinctive ring for a local contact:

    • Press Menu button then Features, and select Contact Directory.
    • Using the arrow keys, scroll through the directory to choose a contact.
    • Press Edit and scroll down to Ring Type.
    • Enter a number corresponding to one of the ring types available (press Polycom 430 Right arrow and then << to remove an existing value). See Ring Type in this guide for further details.
    • Press the Save soft key or Cancel to abandon the change then press Menu button to return to the idle display.
    • Incoming calls from this contact will now have a distinctive ringing pattern.

    This feature is local to the phone, and may be overridden by server settings. Contact your system administrator for more details.

  • Polycom 430 Display Contrast

    To adjust the contrast on the display to a comfortable level:

    • Press Menu button.
    • Select Settings followed by Basic, Contrast.
    • Pressing the Polycom 430 Up button or Polycom 430 Down button soft keys or volume keys will increase or decrease the display contrast.
    • Press the Ok or Cancel soft keys to accept or reject changes.
    • Press Menu button or the Exit soft key to return to the idle display.
  • Polycom SoundPoint 430 – Ring Type

    Many ring types are available including a Silent Ring. You can select different rings to distinguish between lines or to have a different ring from your neighbor’s phone.

    To change the incoming ring:

    • Press Menu button.
    • Select Settings followed by Basic, Ring Type.
      Optional – If multiple lines are used, first select which line to change.
    • Using the arrow keys, highlight the desired ring type.
    • Press the Play soft key to hear the selected ring type.
    • Press Select to change to the selected ring type.
    • Press Menu button or the Exit soft key to return to the idle display.

    If Silent Ring is selected, incoming calls can only be answered by pressing the Answer soft key. See also Distinctive Ringing / Call Treatment.

  • Polycom 430 Time and Date

    Time and Date is clearly displayed on the SoundPoint® IP 430 SIP phone.

    If the phone cannot obtain a time and date from the server, the display will flash. Contact your system administrator if either time or date is incorrect. You have control over the format of the display and can turn it off.

    Select options which are right for you as follows:

    • Press Menu.
    • Select Settings followed by Basic, Preferences, Time & Date.
    • Select from Clock Date, Clock Time, Clock Order or Enable/Disable.
    • Scroll through the options via the up and down arrow keys.
    • Press Select to confirm and Menu to return directly to the idle display.
  • Polycom 430 Volume Adjustment

    Press the volume keys to adjust handset, headset, and hands-free speaker volume during a call. Pressing these keys in idle state adjusts the ringer volume.

    Volume button

  • Polycom 430 Do Not Disturb

    To prevent the phone from ringing on incoming calls:

    • Press Menu button and select Features, Do Not Disturb.
    • A flashing icon and text on the display indicates that Do Not Disturb is on.

    Calls received while Do Not Disturb is enabled are logged in the Missed Calls list.

    To turn off Do Not Disturb:

    • Press Menu button and select Features, and then deselect Do Not Disturb.

    If multiple lines are in use:

    • Do Not Disturb can be set on a line-by-line basis.
    • Contact your system administrator for further details.
    • When Do Not Disturb is enabled for a particular line, this is indicated by a flashing X beside the line indicator on the display.
  • Polycom 430 Microphone Mute

    Turn your phone’s microphone off so the other party cannot hear you, or turn the microphone back on.
    During a call, press Mute button. The LED on the phone lights up and a flashing microphone on the display indicates that the other party (parties) cannot hear you.

    Microphone Mute applies to all modes: handset, headset, and hands-free. You can still hear all other parties while Mute is enabled.

    To turn off Microphone Mute, press Mute button again.

  • Polycom 430 Headset Memory Mode

    As an option, the headset can be permanently enabled. This is especially useful for regular headset users.

    To do this:

    • Press Menu button.
    • Select Settings followed by Basic, Preferences, Headset Memory.
    • Use the up or down arrows and Select soft key to enable Headset Memory Mode.
    • Press Menu button to return to the main menu.

    Subsequent calls to or from this phone using the headset will cause the headset key to flash. Pressing the line keys or the Answr soft key to receive a call will now connect to the user’s headset automatically.

    Repeat steps 1-3 and select Disabled to turn Headset Memory Mode off.

  • Polycom 430 Multiple Keys Per Line

    A line on the phone can be configured to have both line keys associated with it. If this is the case, the display could look like this.

    Incoming calls to this line will be distributed evenly among the two available keys. Similarly, outgoing calls will be distributed.

    Polycom SoundPoint 430 - Multiple Keys Per Line

  • Polycom 430 Multiple Lines

    Your SoundPoint 430 can support up to two lines. Lines can be configured for private or shared lines.

    Typically, the top-most line key is reserved for the principle directory number of the phone. Depending on how your phone is configured, the display could resemble one of the displays shown.

    Polycom SoundPoint 430 - Multiple Lines