Fastmetrics Knowledge Base

X-Lite 4 Configuration for Mac or Windows

The X-Lite softphone allows you to access your fastmetrics™ office phone via software. You can make calls from any computer using the X-Lite program, just as if you were using your office phone, but you can use this softphone from anywhere. This softphone also supports video conferencing, all you need is a webcam to access this feature.

If you haven’t already downloaded the X-Lite softphone, download the latest version here.

For your username and password please have your authorized administrator contact fastmetrics support at support@fastmetrics.com or 415-778-5103.

To configure your X-Lite 4 Softphone, open SIP Account Settings. Choose Account Settings from the Softphone menu. This control is circled in red at the top left corner of the diagram.

Account Settings.

Voicemail Settings.
Just leave these settings with defaults.

Topology Properties.
From the Firewall traversal method section, select None (uselocal IP address). Leave the remaining settings with defaults.

Presence Settings.
Just leave these settings with defaults.

Transport Settings.
Just leave these settings with defaults.

Advanced Settings.
Just leave these settings with defaults. Now select OK to save your changes.