{"id":1432,"date":"2015-01-10T13:14:22","date_gmt":"2015-01-10T13:14:22","guid":{"rendered":"https:\/\/www.fastmetrics.com\/support\/?p=1432"},"modified":"2023-06-13T10:14:13","modified_gmt":"2023-06-13T10:14:13","slug":"sonicwall-firewall-setup-voip","status":"publish","type":"post","link":"https:\/\/www.fastmetrics.com\/support\/sonicwall-firewall-setup-voip\/","title":{"rendered":"SonicWALL Firewall Setup For Fastmetrics VoIP"},"content":{"rendered":"<p>The following guide provides details to setup a firewall through your SonicWALL network security device. The instructions will work on many TZ- and NSA-series devices. However, they will not work on\u00a0the SonicWALL TZ-170.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-3132\" src=\"https:\/\/www.fastmetrics.com\/support\/wp-content\/uploads\/sites\/4\/2015\/01\/sonicWALL-TZ500-network-security-firewall-switch.jpg\" alt=\"sonicWALL TZ500 network security firewall switch\" width=\"642\" height=\"211\" srcset=\"https:\/\/www.fastmetrics.com\/support\/wp-content\/uploads\/sites\/4\/2015\/01\/sonicWALL-TZ500-network-security-firewall-switch.jpg 642w, https:\/\/www.fastmetrics.com\/support\/wp-content\/uploads\/sites\/4\/2015\/01\/sonicWALL-TZ500-network-security-firewall-switch-300x99.jpg 300w, https:\/\/www.fastmetrics.com\/support\/wp-content\/uploads\/sites\/4\/2015\/01\/sonicWALL-TZ500-network-security-firewall-switch-624x205.jpg 624w\" sizes=\"auto, (max-width: 642px) 100vw, 642px\" \/><\/p>\n<p>If you have a SonicWALL device and <a title=\"Fastmetrics Business Phone Service\" href=\"https:\/\/www.fastmetrics.com\/metricvoice\">Fastmetrics business phone service<\/a>, configure your SonicWALL and test that phone calls work. Misconfiguration of your network security device may lead to\u00a0your phone(s) not ringing or\u00a0calls dropping out.<\/p>\n<p style=\"text-align: center;\"><strong>We recommend following the below steps and also checking settings are correct via <a title=\"SonicWALL Firewall Setup \" href=\"https:\/\/www.fastmetrics.com\/support\/wp-content\/uploads\/sites\/4\/2015\/01\/fastmetrics-sonicwall-setup-guide-1.pdf\" target=\"_blank\" rel=\"noopener\">this PDF<\/a><\/strong>.<\/p>\n<h4 style=\"text-align: center;\">Setup your SonicWALL firewall\u00a0for Voice over Fastmetrics (VoFM)<\/h4>\n<p><strong>Setup Address Object<\/strong><\/p>\n<ol>\n<li>Network &gt; Address Objects<\/li>\n<li>Select Custom Address Objects<\/li>\n<li>Under Address Objects click Add\n<ul>\n<li>Name: Fastmetrics<\/li>\n<li>Zone Assignment: WAN<\/li>\n<li>Type: Network<\/li>\n<li>Network: 216.38.158.16<\/li>\n<li>Netmask: 255.255.255.240<\/li>\n<\/ul>\n<\/li>\n<li>Click Add<\/li>\n<li>Click Close after it says &#8220;Done adding Address object entry&#8221;<\/li>\n<\/ol>\n<p><strong>\u00a0Modify Access Rules<\/strong><\/p>\n<ol>\n<li>Firewall &gt; Access Rules<\/li>\n<li>Select All Rules View Style<\/li>\n<li>Click Add<\/li>\n<li>On the General tab:\n<ul>\n<li>Action: Allow<\/li>\n<li>From Zone: LAN<\/li>\n<li>To Zone: WAN<\/li>\n<li>Service: Any<\/li>\n<li>Source: Any<\/li>\n<li>Destination: Fastmetrics (address object)<\/li>\n<li>Users Allowed: All<\/li>\n<li>Schedule: Always On<\/li>\n<\/ul>\n<\/li>\n<li>On the Advanced tab:\n<ul>\n<li>Set UDP Connection Inactivity Timeout to 120 seconds<\/li>\n<li>Click OK when the warning comes up<\/li>\n<li>Click Add<\/li>\n<li>Click Close after it says &#8220;Rule action done&#8230;<\/li>\n<\/ul>\n<\/li>\n<li>Repeat 1-5 but in step 4 reverse From and To zones (From: WAN, To: LAN)<\/li>\n<\/ol>\n<p>Existing Fastmetrics customers &#8211; please contact the <a title=\"Fastmetrics Support\" href=\"https:\/\/www.fastmetrics.com\/techsupport.php\">Fastmetrics Support Team<\/a> or if in the United States, call <strong>1-800-724-7100<\/strong> and press 3, for any further assistance.<\/p>\n<p><strong>Need hands-on help setting up your SonicWALL?<\/strong><\/p>\n<p>Setup a video call, screen share or remote support session with a Fastmetrics Network Engineer using <a href=\"https:\/\/www.fastmetrics.com\/support\/it-logmein123-support\/\">Logmein123.com<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The following guide provides details to setup a firewall through your SonicWALL network security device. The instructions will work on many TZ- and NSA-series devices. However, they will not work on\u00a0the SonicWALL TZ-170. If you have a SonicWALL device and Fastmetrics business phone service, configure your SonicWALL and test that phone calls work. Misconfiguration of [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":3140,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[44,30],"tags":[],"class_list":["post-1432","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-softphones-guides","category-technical-information"],"_links":{"self":[{"href":"https:\/\/www.fastmetrics.com\/support\/wp-json\/wp\/v2\/posts\/1432","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.fastmetrics.com\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.fastmetrics.com\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.fastmetrics.com\/support\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.fastmetrics.com\/support\/wp-json\/wp\/v2\/comments?post=1432"}],"version-history":[{"count":0,"href":"https:\/\/www.fastmetrics.com\/support\/wp-json\/wp\/v2\/posts\/1432\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.fastmetrics.com\/support\/wp-json\/wp\/v2\/media\/3140"}],"wp:attachment":[{"href":"https:\/\/www.fastmetrics.com\/support\/wp-json\/wp\/v2\/media?parent=1432"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.fastmetrics.com\/support\/wp-json\/wp\/v2\/categories?post=1432"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.fastmetrics.com\/support\/wp-json\/wp\/v2\/tags?post=1432"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}