{"id":1113,"date":"2014-06-30T11:18:34","date_gmt":"2014-06-30T11:18:34","guid":{"rendered":"https:\/\/www.fastmetrics.com\/support\/?p=1113"},"modified":"2020-06-06T11:33:39","modified_gmt":"2020-06-06T11:33:39","slug":"335-divert-call","status":"publish","type":"post","link":"https:\/\/www.fastmetrics.com\/support\/335-divert-call\/","title":{"rendered":"Polycom 335 Divert Call"},"content":{"rendered":"<p>You can customize your phone so that incoming calls from a particular party are transferred directly to a third party.<\/p>\n<p><strong>To divert incoming calls from a particular contact:<\/strong><\/p>\n<ul>\n<li>Press <strong>Dir<\/strong> soft key.<\/li>\n<li>Use <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-717\" src=\"https:\/\/www.fastmetrics.com\/support\/wp-content\/uploads\/sites\/4\/2014\/06\/polycom-up.png\" alt=\"Up Arrow\" width=\"18\" height=\"18\" \/> and <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-719\" src=\"https:\/\/www.fastmetrics.com\/support\/wp-content\/uploads\/sites\/4\/2014\/06\/polycom-down.png\" alt=\"Down Arrow\" width=\"18\" height=\"18\" \/> to scroll through the list to find the contact.<\/li>\n<li>Press <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-730\" src=\"https:\/\/www.fastmetrics.com\/support\/wp-content\/uploads\/sites\/4\/2014\/06\/polycom-select.png\" alt=\"Select Key\" width=\"18\" height=\"18\" \/> to select the entry.<\/li>\n<li>Press the <strong>Edit<\/strong> soft key.<\/li>\n<li>Press <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-719\" src=\"https:\/\/www.fastmetrics.com\/support\/wp-content\/uploads\/sites\/4\/2014\/06\/polycom-down.png\" alt=\"Down Arrow\" width=\"18\" height=\"18\" \/> repeatedly until the Divert Contact field is displayed.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1114\" src=\"https:\/\/www.fastmetrics.com\/support\/wp-content\/uploads\/sites\/4\/2014\/06\/335-divert-calls-1.png\" alt=\"Polycom SoundPoint 335 - Divert Calls 1\" width=\"199\" height=\"60\" \/><\/p>\n<ul>\n<li>Press <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-730\" src=\"https:\/\/www.fastmetrics.com\/support\/wp-content\/uploads\/sites\/4\/2014\/06\/polycom-select.png\" alt=\"Select Key\" width=\"18\" height=\"18\" \/>.<\/li>\n<li>Enter the number of the party to whom you want to divert the call.<\/li>\n<li>Press the <strong>Ok<\/strong> or <strong>Cancel<\/strong> soft keys to accept or cancel changes.<\/li>\n<li>Scroll down to the Auto Divert field.<\/li>\n<li>Press <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-730\" src=\"https:\/\/www.fastmetrics.com\/support\/wp-content\/uploads\/sites\/4\/2014\/06\/polycom-select.png\" alt=\"Select Key\" width=\"18\" height=\"18\" \/>, and then <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-720\" src=\"https:\/\/www.fastmetrics.com\/support\/wp-content\/uploads\/sites\/4\/2014\/06\/polycom-left.png\" alt=\"Left Arrow\" width=\"18\" height=\"18\" \/> to change between Disabled and Enabled.<\/li>\n<li>Press the <strong>Ok<\/strong> or <strong>Cancel<\/strong> soft keys to accept or cancel changes.<\/li>\n<li>Press <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-720\" src=\"https:\/\/www.fastmetrics.com\/support\/wp-content\/uploads\/sites\/4\/2014\/06\/polycom-left.png\" alt=\"Left Arrow\" width=\"18\" height=\"18\" \/> repeatedly to return to the idle display.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1115\" src=\"https:\/\/www.fastmetrics.com\/support\/wp-content\/uploads\/sites\/4\/2014\/06\/335-divert-calls-2.png\" alt=\"Polycom SoundPoint 335 - Divert Calls 2\" width=\"213\" height=\"83\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>You can customize your phone so that incoming calls from a particular party are transferred directly to a third party. To divert incoming calls from a particular contact: Press Dir soft key. Use and to scroll through the list to find the contact. Press to select the entry. Press the Edit soft key. Press repeatedly [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[7,356,29],"tags":[],"class_list":["post-1113","post","type-post","status-publish","format-standard","hentry","category-phone","category-soundpoint-ip-335-handling-calls","category-29"],"_links":{"self":[{"href":"https:\/\/www.fastmetrics.com\/support\/wp-json\/wp\/v2\/posts\/1113","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.fastmetrics.com\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.fastmetrics.com\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.fastmetrics.com\/support\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.fastmetrics.com\/support\/wp-json\/wp\/v2\/comments?post=1113"}],"version-history":[{"count":0,"href":"https:\/\/www.fastmetrics.com\/support\/wp-json\/wp\/v2\/posts\/1113\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.fastmetrics.com\/support\/wp-json\/wp\/v2\/media?parent=1113"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.fastmetrics.com\/support\/wp-json\/wp\/v2\/categories?post=1113"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.fastmetrics.com\/support\/wp-json\/wp\/v2\/tags?post=1113"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}