You can customize your Polycom SoundPoint 650 phone so that incoming calls from a particular party are immediately sent to your voice mail.

Note – Rejecting calls is not available on shared lines.

To send incoming calls from a particular contact directly to voice mail:

  • Press Directories.
  • Select Contact Directory.
  • Use Up Arrow and Down Arrow keys to scroll through the list to find the contact that you wish to direct calls directly to your voice mail. You can also use the * key to Page Up and the # key to Page Down.
  • Press the Edit soft key and scroll down to Auto Reject.
  • Use the Left Arrow and Right Arrow keys to select Enabled.
  • Press the Save or Cancel soft keys to accept or cancel changes.
  • Press Directories or the Exit soft key repeatedly to return to the idle display.

Polycom SoundPOint 650 Reject Calls