Fastmetrics Knowledge Base

Polycom SoundPoint 650 – Features

Features of the Polycom SoundPoint IP 650 SIP phone

ID Name Description
1 Message Waiting Indicator This will alert you to incoming calls, new messages, and other events.
2 Use the arrow keys to scroll and navigate through the displayed information.
2 Use the select key to select the displayed information.
2 Use the delete key to delete the displayed information.
3 Directories Access local directories and call lists.
3 Services Access special services (contact system administrator).
3 Conference Setup a local conference.
3 Transfer Transfer current call to third party.
3 Redial Dial most recently dialed party.
3 Menu Access local (your phone) and global (your organization) features.
3 Messages Receive text and voice messages.
3 Do Not Disturb Cancels ringing and directs incoming calls to your Voice Mail (if supported).
4 Mutes audio transmission locally during calls.
5 Allows you to place and receive calls through an optionally connected headset.
6 Hands-free Microphone Place your phone on a hard, flat surface for best results.
7 Allows for hands-free communication during calls.
8 Use these to adjust the volume of the handset, headset, speaker, and ringer.
9 Dial Pad These 12 keys provide the 10 digits, the 26 alphabetic characters, and special characters available in context-sensitive applications.
10 Soft Keys The screen will display labels for these keys, to identify their context-sensitive functions.
11 Hold Holds an active call or resumes a held call.
12 Speaker For ringer and hands-free audio output.
13 Hookswitch
14 Line/speed Dial Key Use these keys to activate up to six lines or speed dials that can be assigned to your phone.
15 Line Indicators Individual multi-color LEDs display the dynamic call state and remote user status (busy lamp field (BLF) and presence). The mapping is:
  • Solid green—An active call is in progress.
  • Fast flashing green—There is an Incoming (ringing) call.
  • Flashing green—The call is on hold.
  • Solid red—The line is busy remotely (shared lines).
16 Use these keys to activate up to six lines or speed dials that can be assigned to your phone. The associated icons represent:
  • Registered line.
  • Registered shared line.
  • Unregistered line.
  • VoiceMail/Messages.
  • Speed-Dial.
  • Ringing.
  • Call Forward.
  • Do Not Disturb.
  • Conference.
  • Presence/BLF.
  • Ongoing call with HD Voice.
17 Graphic Display Shows information about calls, messages, soft keys, time, date, and other relevant data. Caller display information—first party, second party, number of calls.

Information display line (in order of precedence highest to lowest):

  • Popup text (like network errors).
  • Missed call text or second incoming caller display.
  • Do Not Disturb text.
  • Prompt text (like “Enter number”).
  • Time and date text (if idle display is not used for time/date display).