Fastmetrics Knowledge Base

Pronto Email

Pronto is based on Adobe AIR. It is necessary to install Adobe AIR first for Pronto to work.

First access Adobe AIR download page, then click the Download Now button.

From the dialog that appears, click Save File. If the dialog offers you the option to Run the installer, you can choose to launch the installer automatically by selecting Run. If you do this you can skip the section titled Launch the installer for Adobe Air.

Now the trick is to find that file we just downloaded and launch it. This will start the installation for Adobe Air!

If a dialog appears asking your permission to run the installer, this is normal, simply press the Continue button. When the Adobe AIR Setup dialog appears, click the I Agree button.

When the installation is completed, click the Finish button.

Then download and install Pronto Pro. From the dialog that appears, select Open With. Then click the OK button. When the download completes, the Pronto Pro installer will be opened automatically.

Note – this example is for Firefox browser. Each browser handles downloads differently. If your browser downloaded the installer – when download is completed find and launch the Pronto Pro installer.

When you launch the Pronto Pro installer a dialog will appear. We recommend leaving the default settings and simply press Continue button.

When you press Continue the Pronto Pro installation will begin and you will see this dialog. Once the installation is complete, Pronto Pro will open automatically.

While the Pronto Pro program is loading you will see this dialog. After a few seconds you will see the actual Pronto Pro program.

Once Pronto Pro begins you will see the main window where you can use all of Pronto Pro’s powerful features. With Pronto Pro you can use multiple chat clients, update Twitter, store videos / photos / music & make voice calls using the soft phone. Everything from the inbox.