Fastmetrics Knowledge Base

metricPHONES – Time Frames

How to set up Time Frames

Time frames are used to determine when answering rules take effect. For example, I want to make a rule that forwards calls to my cell phone if I don’t answer my work phone but I only want it to do so during work hours.

Once a time frame is used for an answering rule, it will not longer be available to use with another. You must have a time frame for every answering rule even if the time frames are the same. In that case you have to create another one but with a different name. For example always and always2.

Select Time Frames from the top menu.

Select Add Time Frame at the top right.

Give the time frame a name.

Select when you want the Time Frame to take effect. Click Save. You can now use your new time frame on the Answering Rules page.

You can also set specific dates. For example, if you are on vacation and want your phone calls automatically forwarded to your voicemail box.