Author: Cody Miller

  • Polycom 430 Call Forwarding

    To forward a call to another extension:

    Press the Fwd soft key from the phone’s idle display or press Menu button and select Features and Forward at any time.

    If multiple lines are in use:

    • Select which line to forward.
    • Enter a number or URL to forward all future calls to.
    • Press the Enable soft key to confirm Call Forwarding.
    To turn Call Forwarding off:Press the Fwd soft key from the phone’s idle display or press Menu button and select Features and Forward.

    If multiple lines are in use:

    • Select which line to disable.
    • Press the Disabl soft key.
  • Polycom 430 Call Timer

    Call duration on an active call is monitored through a local call timer. This is visible within the active call window on the display.

    Polycom SoundPoint 430 - Call Timer

  • Polycom 430 End a Call

    Press the EndCall soft key.

    OR

    Replace the handset

    OR

    press Hands free button if in Hands-free Mode

    OR

    press Headset button if in Headset Mode.

  • Polycom 430 Answer a Call

    Using the Handset.

    Pick up the handset.

    Using Hands-Free Speakerphone Mode.

    Press Hands free button, or with the handset on hook press the line key with the active indicator, or the Answr soft key.

    Using the Headset.

    Press Headset button to answer the call through an optionally connected headset. Dial the desired number.

    In all cases, the active call will appear on the display showing call duration and destination.

    Incoming calls may be ignored by pressing the Reject soft key or invoking Do Not Disturb during ringing. Note that Do Not Disturb stays active when the call is dropped and will remain so until toggled off.

  • Polycom 430 – Place a Call

    Using the Handset

    To obtain dial tone, pick up the handset. Dial the desired number.

    Using Hands-Free Speakerphone Mode.

    With the handset on-hook, press any assigned line key, Hands free button, or NewCall to obtain dial tone. Dial the desired number.

    Using the Headset.

    With the optional headset connected, press any assigned line key, Headset button, or NewCall to obtain dial tone. Dial the desired number.

    You also have the option to dial directly from the dial pad without first getting dial tone. Simply enter the number then lift the handset, press the Dial soft key, or press Headset button or Hands free button.

    In all cases, the active call will appear on the display showing call duration and destination.

    To obtain the IP address of your phone, press Menu followed by Status, Platform and Phone. The IP address is listed together with other phone information.

  • Polycom 430 General Key Use

    Learn how to enter data and navigate through your phone’s menus.

    Use Polycom 430 Up button and Polycom 430 Down button to scroll through lists. In some lists the Polycom 430 Asterisk button and Polycom 430 Pound button keys can be used as Page Up and Page Down.

    When menus have submenus, use Polycom 430 Left arrow and Polycom 430 Right arrow to move one level down or one level back up. Use Menu button to exit from any menu.

    To enter text using the dial pad, press the number keys one or more times. For example, for ‘A’ press ‘2’ and for ‘C’ press ‘222’. When in text entry mode the display title will show whether keys will generate numbers (1), upper-case (A) or lower-case (a) characters and the 1/A/a soft key can change this.

  • Polycom 430 Key Descriptions

    Feature Key Description
    Hands Free button Allows for hands-free communication during calls.
    Mute button Mutes audio transmission locally during calls.
    Headset button Allows you to place and receive calls through an optionally connected
    headset.
    Line Key button Line or Speed Dial keys with LED indicators.
    Redial button Dials last connected party from the phone.
    Hold button Places current active call in Hold state.
    Messages button Access Message Center and Instant Messages.
    Menu button Access local and server features.
    Select button Select control for options and text within local menus.
    Scroll buttons Scrolling of lists and control of text/number entry on display.
    Soft Keys Soft keys to select from various context-sensitive options.
    Volume button Volume keys to adjust audio and ringer volume.
  • Polycom 430 Attaching the Base

    The base unit can be attached to the SoundPoint IP 430 in one of two ways:

    • Deskmount Method.
    • Wallmount Method.

    Deskmount Method

    Step 1: place all cords in the recessed area above the modular jacks as shown.

    Polycom SoundPoint 430 Attach Base 1

    Step 2: align the two protrusions on the bracket with their corresponding holes in the phone and snap them together to lock the base to the phone.

    Polycom SoundPoint 430 Attach Base 2

    Wallmount Method

    Step 1: place all cords in the recessed area above the modular jacks as shown in previous example. On the back of the phone, remove the key located behind the hookswitch.

    Polycom SoundPoint 430 Attach Base 3

    Step 2: reposition it so that the end tab (at 45º angle) is facing up. This will ensure that the handset remains in place within the cradle in this position.

    Polycom SoundPoint 430 Attach Base 4

    Step 3: with mounting tab of the base unit facing up, fasten the base unit to wall using wall anchors (not included).

    Polycom SoundPoint 430 Attach Base 5

    Step 4: snap the SoundPoint® IP 430 into place.

    Polycom SoundPoint 430 Attach Base 6

  • Polycom 430 Connect Handset and Headset

    Connect the short, straight end of the phone cord to the handset and the corresponding longer straight end of the cord to the handset jack on the back of the phone. Connect the headset (optional accessory) to the headset jack on the back of the phone.

    Polycom SoundPoint 430 Connect Handset & Headset