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Compare Phone Systems

Business Phone Systems Provider Comparison

Compare business phone plans & systems

With so many different phone plans, pricing structures and features available, choosing a business phone system can be confusing. Not to mention time consuming.

The goal of the below table is to allow you to compare 10 popular business phone systems, available for US based businesses. Quickly review the monthly pricing for a single phone line, service features and standard inclusions.

Below the table, see the pros / cons of each business phone plan. We have also included links to each plan and 3rd party reviews of each phone system provider.

All pricing is taken from each phone providers website where possible. Pricing current as of 14th February, 2017. Pricing may be subject to change. (Fees and taxes not included in pricing).

Compare 10 popular phone system providers

fastmetrics comcast at&t ring central vonage shoretel 8x8 nextiva virtualpbx fonality
Business Phone System Provider Fastmetrics metricPHONES Comcast Business Phone AT&T Office@Hand RingCentral Standard Vonage Small Business ShoreTel Cloud Essential 8X8 Virtual Office Pro Plan Nextiva Office Pro Plan VirtualPBX Office Plan Fonality Essentials
Monthly Price For 1 Phone Line (plus taxes & fees) $25 $29.95 for 1 year $56 $42.99 $39.99 Contact Sales $29.99 $34.95 $33.99 (annual payment) $19.99 (5 user minimum)
Online Call Management
Setup / Activation Costs FREE $29.95 per line FREE FREE FREE Contact Sales $39.99 FREE $50 for assisted setup Starts at $150
Free IP Phones Included 3 year term
Free Number Porting ? $25
Unlimited Conference Calling 8 users 1000 mins
Voicemail Included $5/mo
Inbound Caller ID
Local / Toll-Free Numbers $10/mo 1 $9.99/mo $9.99 + $4.99/mo per toll-free 2 1
Inbound Toll-Free Minutes Included 3.9c per min 5c per min 1000 mins 1000 mins USA / Canada Per min $4.99/mo for 150 mins 2.5c per min 1000 mins $5/mo + $0.028 per min
Unlimited Free Calls
USA Based Support 20+ users only
Auto Attendant Included
Call Recording $3/mo per user $4.99/mo per ext $19.99/mo
Voicemail To Text / Email $4.99/mo per ext $2.95 per line
CRM Integration
Mobile App
Business Phone System Provider Fastmetrics metricPHONES Comcast Business Phone AT&T Office@Hand RingCentral Standard Vonage Small Business ShoreTel Cloud Essential 8X8 Virtual Office Pro Plan Nextiva Office Pro Plan VirtualPBX Office Plan Fonality Essentials
fastmetrics comcast at&t ring central vonage shoretel 8x8 nextiva virtualpbx fonality

Business Phone Systems Pros / Cons

Fastmetrics Cloud Business Phone System (metricPHONES)

4.5 out of 5 star rating from 21 reviews on Yelp. (Includes reviews of Fastmetrics business internet services).
Read Fastmetrics reviews.

Pros
  • Price per phone line ($25)
  • 20% off 10+ phone lines ($20)
  • 40% off 50+ phone lines ($15)
  • 120+ phone features included
  • Free in person setup (Bay Area)
  • 3.9c per min charge for inbound toll-free
  • USA based tech support included
  • Free IP phones (3 year term)
Cons
  • CRM integration Salesforce and SugarCRM only.
  • Assisted setup outside of Bay Area.

Comcast Business Phone Lines

3.24 out of 5 star rating from 1,352 reviews on BBB. (Includes reviews of other Comcast services).
Read Comcast reviews.

Pros
  • Well known USA wide carrier.
  • USA based support included.
Cons
  • Requires Comcast Business internet.
  • Pricing for 1st year only (offer ends 2/28/17).
  • Minimum 2 year term for introductory pricing.
  • $29.95 setup for each phone line.
  • Voicemail $5 per month.
  • Local / toll-free numbers $10/mo.

RingCentral Office@Hand from AT&T

3.76 out of 5 star rating from 174 reviews on BBB. (Includes reviews of other AT&T services).
Read AT&T reviews.

Pros
  • Well known USA wide carrier.
  • Pricing for up to 2 users.
  • 30 day free trial offer.
  • 24/7 USA based support included for 2+ users.
  • 36 different price plans available.
Cons
  • Automatic call recording not included in basic plan.
  • Auto Attendant not included in basic plan.
  • Salesforce CRM integration not included in basic plan.
  • Powered by RingCentral.

RingCentral Standard Plan

3.98 out of 5 star rating from 29 reviews on BBB.
Read RingCentral reviews.

Pros
  • Well known USA wide carrier.
  • Volume discounts for monthly and annual plans.
  • 15 day free trial offer for up to 5 users.
Cons
  • USA based support for 20+ users only.
  • USA based implementation for 30+ users only.
  • Inbound caller ID not included in standard plan.
  • Auto Attendant not included in standard plan.
  • Voicemail to text in Enterprise plan only.

Vonage Small Business

1 out of 5 star rating from 25 reviews on Yelp.
Read Vonage reviews.

Pros
  • Well known USA wide carrier.
  • Simple pricing plan.
  • 12.5% discount offer available.
  • No charge to business for toll-free minutes from USA / Canada.
Cons
  • Local / main / toll free numbers $9.99/mo each.
  • Call recording $4.99/mo per extension.
  • Voicemail to text $4.99/mo per extension.

ShoreTel Cloud CONNECT Essential

3 out of 5 star rating from 5 reviews on Yelp.
Read ShoreTel reviews.

Pros
  • Lots of features available.
  • USA based support.
  • 3 x different cloud service plans.
Cons
  • No online pricing (contact sales).
  • Per min charge for inbound toll-free service.
  • CRM integration not included in Essential plan.
  • Free number porting
  • Setup / activation costs?

8x8 Virtual Office Pro Plan

2.5 out of 5 star rating from 63 reviews on Yelp.
Read 8x8 reviews.

Pros
  • Well known phone service carrier.
  • USA based implementation.
  • Variety of different phone service options.
Cons
  • $39.99 setup cost.
  • $9.99 + $4.99/mo per toll-free number.
  • $4.99/mo for 150 mins of toll-free service.
  • Call recording not included in Office Pro Plan.

Nextiva Office Pro Plan

4.5 out of 5 star rating from 131 reviews on Yelp.
Read Nextiva reviews.

Pros
  • Free setup.
  • Free local / toll-free numbers.
  • Free number porting.
  • 100% USA based support.
  • Volume discounts for +5 users and 3 year term.
  • 2.5c per min for toll-free service.
Cons
  • $19.95/mo online pricing requires 100+ users on a 3 year term.
  • No mobile app included in basic plan.
  • Voicemail to text is $2.95 per line, for each service plan.

VirtualPBX Office Plan

3.5 out of 5 star rating from 16 reviews on Yelp.
Read VirtualPBX reviews.

Pros
  • 2 local / toll-free numbers included.
  • 30 day money back guarantee.
  • USA based support.
  • Variety of VoIP / cloud / PBX options.
  • Annual and volume discounts available.
Cons
  • Annual payment required for lower plan pricing.
  • $50 for assisted setup.
  • 1000 conference minutes included (unlimited $34.99/mo).
  • Number porting $25.

Fonality Essentials

2 out of 5 star rating from 4 reviews on Yelp.
Read Fonality reviews.

Pros
  • Discounted pricing for annual payment.
  • Free number porting.
  • Focus on small and mid-size businesses.
Cons
  • Minimum of 5 users.
  • Full service setup starts at $150.
  • Inbound toll-free service: $5/mo + $0.028 per min.
  • Voicemail transcription not included in Essentials plan.
  • No CRM integration.