Our Tech Support Team provides 24 x 7 x 365 live support to all our clients. Support calls are answered by a live Fastmetrics Technician, directly. No pre-recorded menus or auto attendants.
Call: 415-778-5103 during business hours:
6am - 6pm, Monday - Friday.
After hours emergency support: 415-778-5102. Leave a message with our dispatch, which pages our on-call support technician.
Remote technical support: Our Support Team can access your computer remotely to help with your support issue.
All Client Accounts have an online admin page to log in & update services, view / print invoices & open support tickets.
Hover over Members in the main menu bar and click on Client Account to log in.
