Fastmetrics provides 24/7/365 customer support to our clients to keep their network up and running at all times.
The best way to contact us is by E-Mail: support@fastmetrics.com with the problem you are experiencing in the subject line of the message, during business hours from 6am - 6pm Mon - Fri.
We also provide after hours support for emergencies only. Call 415-778-5102 and leave a message with our dispatch, which then pages the on-call support technician.
All accounts with Fastmetrics have an administrative page where you can login and view / add new services, view / print your invoices & open / view old and new support tickets online.
Click on 'Members' and the 'My Account' link to log into your Fastmetrics account. If you do not know your username and password, E-Mail: support@fastmetrics.com & ask for your Fastmetrics account username and password.
Call Fastmetrics Emergency Support: 415-778-5102
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Fastmetrics is highly informed and very responsive to our needs
Justen Wattenbarger,
Computer Consultant
Fastmetrics provides Openbase a distinct advantage. Their service offerings enable us to stay focused on our business and not on our IT infrastructure.
Scott Keith, President
OpenBase International LLC
Fastmetrics provides Wessling Creative with a T1 and a great VoIP telephone system, Andreas and his team have always given us a great deal and personal service.
Tony Wessling
Wessling Creative
Fastmetrics has been colocating twiki.org for almost two years now. Fastmetrics has provided us with high speed connectivity, high reliability and high quality customer service. Thank you very much!
Peter Thoeny
TWIKI.ORG
Fastmetrics follow-up, and expert knowledge is good. They are willing to go out of their way to resolve an issue.
Michael Miles, Regional IT Manager,
Morgans Hotel Group
